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The Dog Barks When the Phone Rings: An Engineer's Guide to Solving Problems, by Bob Schmidt
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Engineers want to get employed and stay employed.
The Dog Barks When the Phone Rings: An Engineer's Guide to Solving Problems targets engineering students and fresh graduates.
The transition from engineering school to real world problem solver can be rough. Suddenly, there is not just one correct response for a problem. There might be an infinite number of correct solutions, where some are simply better than others. Some problems are so layered and twisted that their solutions seem absurdly complex.
Arm yourself for success with the methods in this book:- The Five Questions every problem solver must answer.
- The best and worst ways to communicate your ideas.
- New ways to see what other observers miss.
- Mastering the right tools.
- Six warnings to heed when you think you have a solution.
- Critical challenge questions you must answer before you declare victory.
Employers and customers cherish engineers who consistently meet their toughest challenges.� This book delivers simple methods, practical advice, and entertaining stories to help you sharpen your skills.
This book is intended for mature readers.� The author occasionally uses strong language to humorous effect or makes references not intended for children.
- Sales Rank: #1011255 in eBooks
- Published on: 2013-08-22
- Released on: 2013-08-22
- Format: Kindle eBook
Most helpful customer reviews
2 of 2 people found the following review helpful.
Learn on mistakes of others rather than your own
By Ali Julia
Through stories and often funny examples the author describes basic principles of solving technical problems. This book can help a young engineer jump start their problem solving skills by learning on mistakes of other people rather than your own.
Some of the basic lessons in the book are: don't make assumptions, be aware that there are things you don't know, break up big problems into small chunks, localize problems, study and learn on yours (and others) mistakes. If you are an experienced engineer you will recognize all techniques described in this book as eventually everyone learns them from experience.
Bob Schmidt highlights that complications often arise from bad communication as people may mean different things by the same words. He includes suggestion on how to minimize occurrences of miscommunication in various forms of communication. He gives tips on how to improve your written communication by being more specific and removing subjective wording. He teachers how to be a better listener using "active listening" and providing feedback to the speaker by summarizing what you heard. This way the speaker can see if what you heard is what he meant. The author also talks about white boarding, block diagrams, and other visual aids for effective communication.
Many chapters are dedicated to troubleshooting as well as the most important question to ask "Did this ever work before" as it gives you a time reference for when the problems began. Knowing when the problem began can help figure out what changes could have caused the problem.
The author uses specific example to make the concepts less abstract, but everything Mr. Schmidt says generically applies to any complex problem and working with a group of people on a project.
I received this book from Kokomo Press to get feedback from a person with a technical background. I have been an engineer for a long time, the common theme in my every day work is that there is always a problem I need to figure out. I use the techniques described in the book every day. They help solve problems and keep you sane. I recommend this book to every new engineer.
Ali Julia review
1 of 1 people found the following review helpful.
Not just for engineers!
By Kathy Davenport
First of all my son is the engineer in the family, but as a dentist, business owner/manager and homeowner, I found this to be quite a useful book and a fun read. My recommendation is to read the introduction first, where the author gives an overview of the book and it's layout. The author wisely informs you what chapters to read to get the central story, so you don't have to read every chapter of this book; however you can scan through all the chapters for his insightful and amusing stories that start "once upon a time." Yes, some chapters can be more technical and hard to understand if you are not an electrical engineer, but again you don' have to read those chapters. The central theme of this book applies to all fields of engineering and I would argue all careers in general. Lastly I was also really struck by the last chapter titled Customers and Customer Service, as I was not expecting this to be in this problem solving book. I think this was a very smart add, very well written, and great for a staff meeting!
Although this book was written mainly as a practical adjunct for young engineers, I think you would agree that all of us face problems, whether that be at work or at home. This book is a universal problem solving guide for everyone that is very informative and witty. I would highly recommend this book to everyone.
Al Davenport
1 of 1 people found the following review helpful.
the stories make the book a fun read
By M. Lane Kelemen
I'm not an engineer: I'm a psychologist. But to me the guidelines and techniques presented seem applicable to many problem solving situations. The stories make this book fun enough to put it on my short list of holiday gifts to send. The approach to finding the source of a difficulty is well presented and broken down into steps I can manage.
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